Privacy Policy for Dean's Design and Remodeling, LLC (DDR, LLC.)

This Privacy Policy describes how Dean's Design and Remodeling, LLC ("we," "us," or "our") collects, uses, and shares your personal information when you visit www.ddr-llc.com, use our mobile application, or engage our professional remodeling services and purchase our products.

1. Information We Collect

We collect information to provide better services to all our customers. This includes:

Direct Information: Name, email address, phone number, and physical address provided when you Book Online or request Customer Support.
Transaction Information: Details about the remodeling services you contract or construction tools and equipment you purchase.
Mobile App Data: When using our mobile app, we may collect device information, location data (to provide local service estimates), and app usage statistics.
Payment Data: Payments are processed through secure third-party banking and payment providers (such as Visa, MasterCard, PayPal, etc.). We do not store your full financial credentials on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To fulfill remodeling projects and deliver purchased products.
Communication: To contact you regarding project updates, Wholesale Inquiries, or promotional offers like our Valentine's Day 15% off Bathroom Remodels.
App Functionality: To provide a seamless experience between our web editor and mobile platforms.
Safety & Security: To verify identities and protect against fraudulent transactions.

3. Sharing Your Information

We do not sell your personal data. We only share information with:

Service Partners: Subcontractors or shipping providers necessary to complete your home project or deliver your tools.
Legal Requirements: If required by law or to protect the rights and safety of DDR, LLC. and our customers.

4. Data Storage and Protection

Your privacy is of the highest importance. We use industry-standard security measures to protect your data. Information collected via our website and mobile app is stored securely, and we use third-party banking to verify all payments.

5. Your Rights

You may contact us at any time to:

Request a copy of the personal data we hold about you.
Request that we correct or delete your information.
Opt-out of marketing communications.

6. Contact Us

If you have questions about this policy or our privacy practices, please reach out to us:

Address: 7969 Columbine Ave, Frederick, CO 80530
Phone: 844-4DDR-LLC
Support: Contact Us